Updated 15 September, 2009

Technical Contact: New,dedicated support for Australasia customers ts.support.anz@thomson.com (12/3/07)
Toll Free Australia 1800 007214
Toll Free NZ 0800 443162
Reporting Technical / Database Problems to Thomson ISI

Recorded training modules (28/2/07)

ISI Web of Knowledge. Q2 Upgrade 2005 - presentation by Thomson Scientific (11/7/05)
ISI Response to WoK technical & functionality issues raised by CAUL 4/7/03 - 29/8/03 [Update 28/1/04]
Thomson Scientific Response to further technical & functionality issues - 28/9/04
Australia / New Zealand Development Update, September / October, 2004.  Reynold Guida, Director, Product Development, Thomson Scientific.
FAQ from Australia / New Zealand Development Update, September / October, 2004. (6/11/04)

Essential Science Indicators (ESI).
Offer to CAUL 2009-2010 (15/9/09, closes 31/10/09)

National Citation Report (on CD)

Product description.

• Offer to CEIRC 25/5/04
• FAQ
• These are purchase products. Purchasers can buy an update the following year.
• License is standard and comes with the product.

• 2005 pricing (updated 16/8/05)
• 2004 pricing (updated 28/4/04)
• Offer to CEIRC 2/12/03)
• Offer to CEIRC 22/10/01
• Offer to CEIRC 27/11/00

Five year extension for ISI Web of Knowledge [2005-2009].  Australian Vice Chancellors' Committee.  Media Releases 7 October 2004

MEDIA RELEASE. $3.5 MILLION ASSISTS SCIENCE RESEARCH  27 March, 2003 MIN 314/03.  "The investment means researchers from 28 universities across Australia will have access to key research journal back files that make up the Institute for Scientific Information (ISI) Web of Science data base. Other universities also have the opportunity to participate."

ISI Master Journal List.
Journal Selection & Evaluation Process.

Offer to CEIRC 5 May 2000 (superseded by ISI/AVCC agreement for Australian universities 2003-5)

ISI draft license.
ISI Presentation to CEIRC committee 16 February, 2000.
CEIRC Market Day 1998/99 - Web of Science proposal.

Update on Institute for Scientific Information (ISI) Web of Science® and the UK Higher Education Community.  JISC - May 1999 (UK)

• Offer from ISI 24/11/02

Inspec on Web of Knowledge

• Offer direct from ISI and DA (24/10/02) for 2002 or 2003 start dates.

• Current Contents prices for 2005 (for those not participating in AVCC/ISI agreement)
• Current Contents prices for 2004 (for those not participating in AVCC/ISI agreement)
• Current Contents prices for 2003 (for those not participating in AVCC/ISI agreement)
• Current Contents 2001 Subscription Offer
• Current Contents 2000 Subscription Offer
• Current Contents 1999 Subscription Offer
• extracts from licence agreement

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This site is written, compiled and maintained by Diane Costello, Executive Officer, CAUL.