Council of Australian University Librarians (CAUL)

Emerald Group Publishing Ltd

Updated 7 February, 2007


How you can Improve your Organisation’s Usage from Emerald Fulltext (updated 7/2/07)

1. Location and Description – can your users find the databases they need?

How do you list your databases and electronic resources?  We contacted our subscribers who have high usage from their subscriptions and they told us the following points helped them:

· Always use a full product description on your library resources web page.  An example would be "Emerald Fulltext delivers full text articles in the field of management, business and librarianship. No password needed, this resource is provided for you by the library

· The link from the database description should take users to the Emerald Quick Search page at www.emeraldinsight.com/cgi-bin/emeraldft this helps the user access the database quickly.

· You can also give your users access directly to the database from your library resources page.  Cut and paste the ready prepared HTML code Emerald Search Box and users can enter a search term and be taken directly to their search results.  More details at www.emeraldinsight.com/usagetoolkit/searchbox.htm
 

2. Tools to Help Your Users – ready prepared presentations and database guides

Librarian Toolkit - www.emeraldinsight.com/librariantoolkit/

· What is Emerald PowerPoint Presentation
A presentation that explains what Emerald Fulltext is and who should use it. It is designed to be used by a trainer/librarian to introduce the product to new users.

· Emerald PowerPoint Demonstration
Designed to give users an overview of the database plus search and usage tips.
 

3. Alert Services

Emerald has a number of alert services to support both the library administrator and the user.

· Emerald's Administrator Email Alert – any database changes will be emailed to you, including journal name changes, new improvements or features to the database.  Sign up today at www.emeraldinsight.com/cgi-bin/resources.pl

· Table of Contents Alert – Emerald's free Table of Contents (ToC) alert service will e-mail you the contents page of any chosen journal whenever the latest issue becomes available online.

· Emerald Saved Search Alert – allows you to save up to five different search criteria and will alert you when a new article becomes available online matching the criteria you registered.

· Weekly Digest Alert – this service will e-mail a summary of all the Emerald Fulltext journals that are updated each week.

· Table of Contents, Saved Search and Weekly Digest alerts can be registered at www.emeraldinsight.com/ft/alerts.htm

4. Linking – from your catalogue and web sites

This site provides all the information you need to link from your catalogue, web sites, and to create your own reading lists. There are also a range of logos and tools to help make your website look even more engaging

More details can be found at www.emeraldinsight.com/librariantoolkit/linking/index.htm
 

5. Global Usage Development Manager

Emerald now has a dedicated usage development manager who works closely with the business manager responsible for your region.   Carol Durham is now on hand to help you with any problems you may have increasing usage in your institution.

She works closely with the Emerald business managers, technical support and marketing teams, together with many academic institutions around the world to improve usage and ensure wider access.

Please contact her with any issues or ideas you may have.  Carol will aim to provide materials and support to help you get better Value for Money from your subscription.

Carol can be contacted as follows:

Carol Durham
Global Usage Development Manager
Emerald Group Publishing Limited
60/62 Toller Lane
Bradford
BD8 9BY
England
Email:  cdurham@emeraldinsight.com


Emerald Intelligence Full Text - A Quick Guide

Emerald Database Menu
Navigating in Emerald
Table of Content
Browsing a Word List
Form Search
Boolean Operators
Viewing, Saving and Printing Articles
Shopping Basket

Emerald Database.
The Emerald Intelligence web site contains the following databases.

Depending on how your individual subscriptions are set up, subscribers will have access to some or all of the above databases. The following pages provide a rough guide on how to use the Emerald Database. If you have any queries or would like any further assistance in using the database, then please do not hesitate to contact the Technical Helpdesk at MCB.
Email: support@emeraldinsight.com

NAVIGATING IN EMERALD
The icons at the top of the screen (just below the browser controls), give you access to the features and functions you will use most often in Emerald. These are:

Search Content Browse Help Home Basket
Click on the Contents link to view available product suites and choose a suite to view available journals. If you continue to click on these links you will be taken to available issues for each journal and then abstracts of the articles in each issue.

Traverse using the back and forward buttons in the normal way. Click on the Browse button to find articles by searching for terms within the following indexes; Author, Journal, Keyword and Title.

Click on the Search button to find articles using a combination of search terms. You can choose to interrogate all fields or pick from the available fields individually (e.g. article title, keywords and so on). Each line is connected by a Boolean operator: AND, OR, NOT. See Boolean Operators.

TABLE OF CONTENTS
The Table of Contents is a hierarchical listing of articles on the Emerald web site and includes the following levels:

Libraries
Journal names within the library
Volumes of the journal
Issues within the volume
Articles within the issue

To look up an article in the Table of Contents:
1. Click on the Contents link at the top of the screen
2. The Table of Contents window lists Emerald's ten libraries. Click on the appropriate library link to see the available journals.

3. To select a journal, click on the link showing the name of that journal. To return to a previous level (to explore different branches of the Table of Contents), either click on the back button of your browser, or click on the journal link for a second time.

4. Continue working through levels of the Table of Contents until you get to the abstract of an article. If you subscribe to the journal, you can view/print the article in either html or PDF format. See Viewing Articles.

BROWSING A WORD LIST

  1. Click on the Browse link at the top of the page. An index window will appear showing the available indexes to browse (Author, Journal, Keyword, and Title).
  2. Click on any of these index links and you will be taken to an alphabetical list of terms available within the index. In the 'Search Term' box type the term that you are looking for and click on the Find Key button. The number of citations for each term will show the number of articles available.
  3. Clicking on the term link itself produces a list of titles with an option to view the abstracts for each article. See Viewing, Saving and Printing Articles for more information about this).

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    For example, if you wanted to search for articles whose title begins with "Internet", I would click on Titles from the browse index, enter "Internet" as my search term and then click on Find Key.

  5. To save the search results list for use later:
FORM SEARCH.

Form Search provides an easy way to set up both simple and complex searches.

For a more detailed explanation on how to use the search engine, please view the 'In-depth guide to Performing a Search' within the Emerald HELP menu.

To use Form Search

1. To display the Form Search page, click on the Form Search link at the top of the screen. Each line of the form contains a search statement, consisting of a field name (in the Search in Field column) and a search term (in the Search For column).

2. Choose a search category for your first search statement (click on the down arrow in the right corner of the list box in the Search in Field column), then click on the category you want to search.

3. Move to the 'Search For' box and enter your search term for the category. Type the word or phrase you want to find. You can use truncation if required. Truncation is used when you want search for all hits that have the same word within it. The truncation box can also be used to shorten a search statement. E.g. You may wish to search using "Keyword" for organisation change, but this can be spelt in two ways, "organisational change" or "organizational change". To do this, change the field name to "Keyword", type "organi" as the search term and click on the Truncation box. This will produce hits for both spellings.

4. If you are going to use another search statement, specify how you want your first search statement to be connected to your second. The default operator is "and" as shown in the list box to the right of the Search For blank. To change the operator, click on the down arrow button in the right corner of the list box and select a different operator from the list.

5. Continue setting up additional search statements, following steps 2 through 4, above.

6. The bottom three search statements allow you to focus your search towards specific article types, using "quality indicators" (e.g academic or practitioner focused), "styles" (e.g. case study or literature review) and publication date.

7. When you have finished setting up your search, click on "Begin Search".

8. The "Brief Citations" page will list your search results. Clicking on the title of any article that you would like to review further will display an abstract of the article.

BOOLEAN OPERATORS

Boolean operators, or logical operators, tell the program how to combine two terms. There are three Boolean operators used by the Emerald Search Engine: "and", "or" and "not".

1. "AND" - Use "and" to connect two terms if you want both terms to occur in all articles resulting from your search. For example, "Internet and information superhighway" will find all articles in which both "Internet" and "information superhighway" appears. Note that "AND" is the default operator between search terms.

2. "OR" - Use "or" to connect two terms if you want at least one (but not necessarily both) of the terms to occur in articles resulting from your search. For example, "Internet or information superhighway" will find all articles in which either "Internet" or "information superhighway" appears. This is the broadest type of search that can be performed.

3. "NOT" - Use "not" to connect two terms if you want the first term to occur but the second term not to occur in all articles resulting from your search. For example, "Internet not information superhighway" will find all articles in which "Internet"

appears but "information superhighway" does not appear.

Please note that prior to using the Boolean operators you have to specify which "Search in Field" you are looking in.

VIEWING, SAVING AND PRINTING ARTICLES

1. Having executed a search, the results are returned the number of records matching your search criteria will be displayed. Underneath this you will see the title and bibliographic details of each article.

2. To view the abstract of any of these, click on its abstract link below the bibliographic details.

3. Having read an abstract you may now want to view the full text. You have two options:

View PDF Full Text: This format loads the article paginated as it appeared in the journal with any tables, figures, illustrations, picture and so on.

View HTML Full Text: loads the html version of the article for quicker downloading.

4. There are certain circumstances in which you will not see the View Full Text link: 5. If in doubt, please check your subscription with our Customer Support Department.

You will not be able to view PDF full text articles without Adobe Acrobat Reader:

SHOPPING BASKET

Articles published from 1994 onwards are available in full text on-line.

In addition there are also abstracts of articles published between January 1989 and December 1993. Paper copies of these articles can be ordered by paying subscribers to journals by using the shopping basket.

1. Press the "Add to Basket" button below each abstract. The article will be added to your shopping basket.

2. Having finished searching, click on the "Shopping Basket" link. All of the articles that you have chosen will be listed.

3. You can then review the articles that you have requested and delete those that you do not require.

4. If you would like to add some more articles you can then do some more searching and add some more articles to your basket.

5. Once you are happy that you have all the articles and you want go back to the shopping basket page and press the "Place Order" button.

6. The system will ask you to enter/confirm your document delivery address. Once you have done this, press the "Create Order" option and the order creation process will now be complete.

7. Having created the order there are two ways in which you can get your articles:


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