Case Studies and Useful Links Friday, 17 July 2009

Learn how CAUL libraries are continuously improving their performance.

The CAUL Performance Indicator database enables the comparison of outcomes across member organisations. To further encourage the sharing of good practice that led to these outcomes, the Best Practice Working Group is asking members to contribute case studies to briefly outline: improvements made in response to results, or good practices that have contributed towards achieving desired outcomes.
Benchmarking
Client Satisfaction
Electronic Measures
Materials Availability
Offshore & Onshore International Students + Distance Education
Quality Reviews
Reference
Staff Planning & Management

Planning Documents prepared by/for CAUL Member institutions:

Buildings and Building Projects
Collection Management 
Marketing Plans
Position Descriptions
Skills Audits
Software specifications
Staff Development Plans
Strategic plans
Workflow diagrams