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Updated 9 March, 2005
Performance Indicators for Digital Research and Information Services:  A Literature Review.  prepared by Debbie Booth, Annette Dawes, Fatu Kigbo.  University of Newcastle. April, 2004
EQUINOX
Library Performance Measurement and Quality Management System.
Performance Indicators for Electronic Library Services,
http://equinox.dcu.ie/reports/pilist.html
Association of College and Research Libraries (ACRL) (US)
Standards & Guidelines
Information Literacy Competency Standards for Higher Education.
Standards, Performance Indicators, and Outcomes.
http://www.ala.org/ala/acrl/acrlstandards/informationliteracycompetency.htm
LibQUAL+
http://www.arl.org/libqual/
Matrices of Performance Indicators.
Introduction - Index to Matrices - CAMILE Home Page.
http://www.staff.dmu.ac.uk/~camile/matrices/intro.htm
Performance Indicators for Academic and Special Libraries
http://www.rbt.no/VEILEDNing/Indicators.pdf
Performance Measurement and Performance Indicators: A Selective Bibliography
http://www.nlc-bnc.ca/6/7/s7-1000-e.html
SCONUL Statistics
http://www.sconul.ac.uk/stats.htm
Performance Indicators for the Electronic Library
http://members.ozemail.com.au/~jkena/perf.html
CAVAL Reference Interest Group.
Working party on performance measures for reference services.
http://www.caval.edu.au/parties_and_research/Wppmfirp.pdf
Developing National Library Network Statistics & Performance Measures
http://www.albany.edu/~imlsstat/
International Coalition of Library Consortia (ICOLC)
Guidelines for Statistical Measures of Usage of Web-Based Indexed, Abstracted, and Full Text Resources (November 1998)
http://www.library.yale.edu/consortia/webstats.html
ILL/DD Performance Measures Study.
Executive Summary.
http://www.arl.org/access/illdd/execsum.shtml

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