CAUL Performance Indicator Kits 1995-2003
CAUL performance indicators.
Canberra, ACT, Council of Australian University Librarians, c1995.
Order
details.
A.
Library/clientele congruence (i.e. satisfaction) indicator. Professor
Brian Cornish and Dr Gary Gorman, School of Information Studies, Charles
Sturt University, 1995
B.
Document delivery quality indicator. Jan Novak and Ms Margaret Robertson,
Library, Queensland University of Technology, 1997
Document
Delivery Performance, 2nd ed. by Margaret Robertson, Queensland University
of Technology, 1997
Document
Delivery Performance [and Workbook] [3rd ed.] Prepared by Margie Jantti,
University of Wollongong Library, 2003.
C.
Proportion of sought material obtained at time of visit. Colin Taylor
and Jan Hiscock, Library, University of South Australia, 1995. |
